Published: 04 September 2019
Summary
Digital commerce platforms facilitate digital business. They form the core of an ecosystem with many capabilities that must interoperate to deliver end-to-end digital commerce experiences. This research helps digital commerce application leaders understand common commerce platform capabilities.
Included in Full Research
- Define the Platform in the Context of a Wider Digital Commerce Strategy
- Use a Business Capability Model to Understand the Scope of Digital Commerce Platforms
- Use a Platform Capability Model to Identify Components Required to Meet Business Goals
- Digital Experience
- Core Commerce
- Commerce Operations
- Supply Chain and Integration
- Systems of Record/ERP/MDM
- Use a Functional Model to Refine the Platform
- Some Commerce Use Cases Require Extended Capabilities
- Use the Logical Model to Select the Right Approach for Your Business
- Platform Architecture Characteristics