Gartner Research

Decision Point for B2E User Authentication

Published: 24 September 2019

ID: G00384897

Analyst(s): Paul Rabinovich

Summary

User authentication methods must be risk-appropriate for the resources that users access. This Decision Point helps security and risk management technical professionals select the most suitable form of authentication for employees and contractors based on risk, user experience and technology.

Table Of Contents

Decision Point Question

Decision Overview

  • Trust Levels

Decision Tool

  • Landline Phone
  • Hardware Root of Trust
  • Managed Device or Application
  • Mobile Connectivity
  • Feature Phone
  • Passwordless Initiative
  • PKI-Enabled Access
  • Smartphone
  • FIDO Support
  • Windows 10 Logon

Principles, Requirements and Constraints

  • Principles
  • Requirements and Constraints
    • Requirements
    • Constraints

Alternatives

  • Password
  • Mobile Push
  • Mobile OTP
  • Hardware OTP
  • FIDO Security Key
  • SMS OTP
  • Voice Callback or Voice OTP
  • Desktop OTP
  • Smart Card
  • Software Certificate
  • Integral PKI Token
  • Windows Hello for Business
  • Other Authentication Methods: Biometric Authentication
    • Accountability and Biometric Authentication
  • Other Authentication Methods: Email OTP

Future Developments

  • Passwordless Authentication
  • FIDO
  • Windows Hello for Business
  • Adaptive Access and CARTA

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