Gartner Research

Critical Capabilities for Configure, Price and Quote Application Suites

Published: 28 October 2019

ID: G00378060

Analyst(s): Mark Lewis , Christina Klock


This Gartner Critical Capabilities report evaluates the leading configure, price and quote application suites against six use cases. Application leaders should use the rankings in this report to identify a shortlist of vendors for deeper evaluation.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture (Bit2win Sales)
    • Apparound (Intelligent Quoting)
    • Apttus (CPQ)
    • CloudSense
    • FPX (CPQ)
    • KBMax (CPQ)
    • Oracle (CPQ Cloud)
    • Pricefx (CPQ)
    • PROS (Smart CPQ)
    • Salesforce (CPQ)
    • SAP (CPQ)
    • Tacton (CPQ)
    • Vendavo (CPQ Cloud)
    • Vlocity
    • Yagna iQ (CPQ)
    • Zuora (CPQ)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Direct Sales Channel
    • Reseller Channel
    • Self-Service Channel
    • Mobile
    • Select Products/Offers
    • Sell Subscriptions
    • Sell Tangible Goods
    • Configuration
    • Pricing
    • Propose and Negotiate
    • ERP Integration
    • Manage Order
    • Extensibility
  • Use Cases
    • Direct Sales
    • Channel Sales
    • Self-Service Sales
    • Subscription Management
    • Complex Manufacturing
    • Solution Selling
  • Vendors Added and Dropped
    • Added:
    • Dropped:

Inclusion Criteria

  • Critical Capabilities Rating

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