Gartner Research

Market Insight: Grow DevOps Services Into Continuous Product-Centric Services

Published: 30 October 2019

Summary

Widespread adoption of agile and DevOps is changing the IT services market. Product managers at consulting, implementation, and managed service providers must repackage existing capabilities and diversify beyond functional outsourcing to offer multidisciplinary ideate-build-run teams.

Included in Full Research

  • Customers Are Embracing DevOps
  • Conventional Outsourcing Contracts Are an Obstacle to DevOps
  • Customers Are Changing the Way They Buy IT Services
  • Service Line Managers Must Repackage Offerings or Diversify
  • Custom Application Software Development Companies
  • IT Managed Service Providers With Multiyear Customer Contracts
  • Functional Practices and Pure-Play Service Providers
  • Specialist DevOps Consultancies
  • Repackaging Service Lines
  • Diversify

Analysts:

Neil Barton

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