Gartner Research

Forecast Analysis: Digital Business Infrastructure Operations, Worldwide

Published: 06 November 2019

ID: G00441432

Analyst(s): Colleen Graham , Rene Buest

Summary

The $1.6 billion digital business infrastructure operations market is forecast to grow at a five-year CAGR of 54% in U.S. dollars through 2023. This is driven by opportunities arising from continuously evolving digital business initiatives and an increasing number of digital touchpoints.

Table Of Contents
  • Forecast Assumptions
  • Market Impacts
  • Notable Changes

Forecast Data Summary

Forecast Model Summary

Influencing Factors and Assumptions

  • Digital Business Infrastructure Operations
    • Forecast Assumption: By 2023, 35% of global infrastructure managed service providers will gain at least 50% of their revenue through managing the digital touchpoint environments of their clients.
  • Influencing Factor: Increasing Number of Digital Touchpoints
    • Forecast Assumption: By year-end 2021, more than 50% of large enterprises will deploy at least one edge computing use case to support IoT or immersive experiences, compared to less than 5% in 2019.
  • Influencing Factor: Ubiquitous Connectivity Matters
    • Forecast Assumption: By 2024, at least 50% of digital business solutions in production will be IoT-enabled, up from 10% in 2019.
  • Influencing Factor: Rising Cybersecurity Threats
    • Forecast Assumption: By 2022, 75% of all processing and data collection will be conducted outside the traditional data center, up from 40% today.

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