Published: 15 November 2019
Outsourcing to multiple traditional, cloud and digital service providers is the norm, but it’s challenging to manage the inherent delivery complexities. Sourcing, procurement and vendor management leaders can improve end-to-end management of your services ecosystem by using the crucial SIAM role.
Included in Full Research
- What Is the SIAM Role and Which Service Processes Are Involved?
- Build a Business Case to Deliver Multisourced Benefits
- Justifying Investment in SIAM
- Decide How the SIAM Role Will Be Delivered and Who Will Do It
- Build a Staged Rollout Plan for the SIAM Role, Aligned to Internal Vendor Management Capabilities and Required Business Outcomes