Gartner Research

Move Beyond RPA to Deliver Hyperautomation

Published: 16 December 2019

ID: G00433853

Analyst(s): Saikat Ray, Derek Miers, Cathy Tornbohm, Marc Kerremans


Enterprise architecture and technology innovation leaders lack a defined strategy to scale automation with tactical and strategic goals. They must deliver end-to-end automation beyond RPA by combining complementary technologies to augment business processes. Gartner calls this “hyperautomation.”

Table Of Contents
  • Key Challenges



  • Plan Your Automation Journey
    • Define the Desired Business Outcome
    • Optimize the Process
    • Plan to Apply DigitalOps Tools With Others Tools
  • Assemble DigitalOps Tools
    • BPM Platforms
    • RPA
    • Low-Code Application Platforms
    • Process Mining and Discovery/Analytics
    • Decision Management Suites (DMSs)/Business Rules Management Systems (BRMSs)
  • Augment Business Processes With AI

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