Gartner Research

How to Develop an IT Strategic Workforce Plan

Published: 29 January 2020

ID: G00463505

Analyst(s): Lily Mok, Jose Ramirez

Summary

The ability to sustain a right-skilled and rightsized workforce is a differentiator that competitors can’t easily mimic. CIOs should lead the strategic workforce planning for I&T capabilities to build a workforce that flexes with changing business demands.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Step 1: Drive the SWP Process With Business and IT Strategies
  • Step 2: Use Segmentation to Define Roles Vital to Strategy Execution
  • Step 3: Scan the Environment to Identify the Forces Impacting Your Future
  • Step 4: Adopt Scenario Planning to Define and Target Future States
  • Step 5: Assess the Current State and Identify Gaps
  • Step 6: Develop Action Plans to Close the Gaps

Case Study

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.