Gartner Information Technology Research

Market Trends: Acceleration of Remote Work Leads to a Shift in Enterprise Communications Services Consumption

Published: 05 February 2020

ID: G00715355

Analyst(s): Hanna Karki , Grigory Betskov , Susanna Silvennoinen


Communications service providers must address the changing enterprise buying behavior as the digital workplace evolves and more employees, in a larger set of functions, are working remotely.

Table Of Contents


Strategic Planning Assumption


Market Trend

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