Gartner Information Technology Research

How CIOs Can Help Business Partners Understand Adaptation Strategies for the Changing Nature of Retail

Published: 05 February 2020

ID: G00464862

Analyst(s): Robert Hetu


Is the brick-and-mortar retail species being eradicated? Retail is not dying, but the ecosystem is changing, and survival depends on adapting. Retail CIOs must develop an adaptation approach that ensures better fitness to survive and thrive in the new environment.

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