Gartner Research

How MSP Product Managers Can Succeed in Transitioning From Traditional to Public Cloud Services

Published: 28 February 2020

ID: G00393368

Analyst(s): Scot MacLellan , Craig Lowery


As the number of workloads running on public cloud grows, so does the opportunity for managed service providers. Product managers for MSPs moving into the public cloud space must understand the differences from traditional managed services and plan accordingly.

Table Of Contents



  • Do I Choose to Become a Cloud-Native MSP or Support the “New Legacy”?
  • Add a Workload Assessment and a Workload Migration Offering to Onboard New Customers
  • Offer Your Clients Professional Services for Application Design and for the Exploitation of Advanced Capabilities That Public Cloud Offers

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