Gartner Research

Top 10 Strategic Technologies Impacting Higher Education in 2020


Gartner identifies the top 10 strategic technologies for the higher education industry in 2020, highlighting the impact on IT organizations. Higher education CIOs will want to weigh our recommendations in light of these trends.

Published: 02 March 2020

ID: G00465205

Analyst(s): Glenda Morgan Jan-Martin Lowendahl Terri-Lynn Thayer Robert Yanckello Tony Sheehan Adam Preset Bart Willemsen Bill Menezes

Table Of Contents


  • The Four Themes Connecting the Top 10 Business and Technology Trends in Higher Education
    • Build a Customized List of Top 10 Strategic Technologies for Your Context
  • The Top 10 Strategic Technologies for 2020
    • 1. Artificial Intelligence Strategy and Tactics
    • 2. Next-Generation Security and Risk Management
    • 3. Smart Campus
    • 4. Nudge Tech
    • 5. Digital Credentialing Technologies
    • 6. Cross-Life-Cycle CRM
    • 7. 5G/Ecosystem Infrastructure
    • 8. New Display, Visualization and Collaboration Technologies
    • 9. Career Software
    • 10. Faculty Information Systems
  • Changes in the Top 10 Strategic Technologies in Higher Education
Already a Gartner client?

Become a Client

This research is reserved for paying clients. Speak with a Gartner specialist to learn how you can access this research as a client, plus insights, advice and tools to help you achieve your goals.

Contact Information

All fields are required.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.