Gartner Information Technology Research

Top 10 Strategic Technologies Impacting Higher Education in 2020

Published: 02 March 2020

ID: G00465205

Analyst(s): Glenda Morgan , Jan-Martin Lowendahl , Terri-Lynn Thayer , Robert Yanckello , Tony Sheehan , Adam Preset , Bart Willemsen , Bill Menezes


Gartner identifies the top 10 strategic technologies for the higher education industry in 2020, highlighting the impact on IT organizations. Higher education CIOs will want to weigh our recommendations in light of these trends.

Table Of Contents


  • The Four Themes Connecting the Top 10 Business and Technology Trends in Higher Education
    • Build a Customized List of Top 10 Strategic Technologies for Your Context
  • The Top 10 Strategic Technologies for 2020
    • 1. Artificial Intelligence Strategy and Tactics
    • 2. Next-Generation Security and Risk Management
    • 3. Smart Campus
    • 4. Nudge Tech
    • 5. Digital Credentialing Technologies
    • 6. Cross-Life-Cycle CRM
    • 7. 5G/Ecosystem Infrastructure
    • 8. New Display, Visualization and Collaboration Technologies
    • 9. Career Software
    • 10. Faculty Information Systems
  • Changes in the Top 10 Strategic Technologies in Higher Education

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