Gartner Research

Top 10 Strategic Technology Trends for 2020: Democratization

Published: 10 March 2020

ID: G00450635

Analyst(s): CK Lu , Mark Driver , David Cearley , Magnus Revang


Democratization is supported by multiple developments to empower employees and citizens to access specialized skills — “democratizing” technology and knowledge. Enterprise architecture and technology innovation leaders must act on this trend to accelerate the scale of AI-enabled applications.

Table Of Contents


  • Why Democratization Is a Top 10 Trend
    • Where Democratization Fits in the Top 10
  • How Enterprises Can Use Democratization
  • Implementation of Democratization Through Teams, Processes and Tools
    • Bringing Teams Together
    • Installing Process and Tools
  • Actions
  • Appendix: The Other Top Strategic Technology Trends for 2020

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