Gartner Research

Top 10 Strategic Technology Trends for 2020: Hyperautomation

Published: 10 March 2020

ID: G00450634

Analyst(s): Frances Karamouzis , Van Baker , Saikat Ray , David Smith , David Cearley


With hyperautomation, the orchestrated use of multiple technologies catalyzes business-driven process change for efficiency, efficacy and agility. EA and technology innovation leaders must embrace and enable a business-driven hyperautomation journey to ensure a holistic path to architected adoption.

Table Of Contents


  • Why Hyperautomation Is a Top 10 Trend
    • Where Hyperautomation Fits in the Top 10
  • Formulate and Communicate What Hyperautomation Means for Your Organization, Partners and Ecosystem
  • Expect That Everything That Can and Should Be Automated Will Be Automated, Rightly or Wrongly (Your Choice)
  • Actions
  • Appendix: The Other Top Strategic Technology Trends for 2020

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