Gartner Research

Using Gartner’s Culture PRISM to Change Culture

Published: 17 March 2020

ID: G00718752

Analyst(s): Christie Struckman , Ed Gabrys , Jose Ramirez , Daniel Sanchez Reina


Culture is the most frequently mentioned obstacle to scaling digital business in Gartner surveys. CIOs find culture hard to change because they lack a methodology and some behaviors feel intractable. CIOs can follow three steps to diagnose and change stubborn behaviors using Gartner’s PRISM model.

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