Published: 13 April 2020
Analyst(s): Neha Gupta , Supradip Baul , Yanna Dharmasthira, Amit Goyal , Rustam Malik , Vanitha Dsilva , Laurie Wurster , Alan Dayley , Sharat Menon , Jim Hare , Fabrizio Biscotti , Eric Hunter , Bindi Bhullar , Alys Woodward , John Kostoulas , Wataru Katsurashima , Kevin Quinn , Balaji Abbabatulla , Julian Poulter , Chris Pang , Varsha Mehta , Michael Warrilow , Chandra Mukhyala , Craig Roth , Satyam .
The worldwide enterprise software market grew by 11.9% in 2019. Notable areas of growth included database management systems, customer experience and relationship management, and email and authoring. Microsoft retained the No. 1 position, and Oracle overtook IBM to take the No. 2 position.
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