Published: 13 April 2020
Analyst(s): Neha Gupta, Supradip Baul, Yanna Dharmasthira, Amit Goyal, Rustam Malik, Vanitha Dsilva, Laurie Wurster, Alan Dayley, Sharat Menon, Jim Hare, Fabrizio Biscotti, Eric Hunter, Bindi Bhullar, Alys Woodward, John Kostoulas, Wataru Katsurashima, Kevin Quinn, Balaji Abbabatulla, Julian Poulter, Chris Pang, Varsha Mehta, Michael Warrilow, Chandra Mukhyala, Craig Roth, Satyam .
The worldwide enterprise software market grew by 11.9% in 2019. Notable areas of growth included database management systems, customer experience and relationship management, and email and authoring. Microsoft retained the No. 1 position, and Oracle overtook IBM to take the No. 2 position.
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