Gartner Research

Hype Cycle for Human Capital Management Technology, 2020

Published: 27 July 2020

ID: G00447990

Analyst(s): Helen Poitevin


This Hype Cycle informs application leaders who are supporting HCM technology transformations about the latest technological innovations on the market. It will help them prioritize investments by providing insights into the maturity of key applications and technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Blockchain in HCM
    • HR Application Frameworks
    • Coaching/Mentoring Applications
    • Skills Ontologies
    • VR/AR Applications in Corporate Learning
    • Internal Talent Marketplaces
    • Flexible Earned Wage Access
    • Learning Experience Platforms
    • D&I in HCM
    • Virtual Assistants in HCM
    • Employee Productivity Monitoring
    • AI in Talent Acquisition
    • Employee Experience Tech (EXTech)
    • Next-Gen Talent Assessments
    • Virtual Assistants in Recruiting
    • Hyperautomation in HCM
    • PaaS (Platform as a Service) in HCM
  • At the Peak
    • Voice of the Employee
    • Freelancer Management Systems
    • Next-Gen WFM
    • Unified Multicountry Payroll
    • Digital Adoption Solutions
    • Continuous Employee Performance Management
    • Machine Learning in HCM
    • Midoffice and Back-Office WFO
  • Sliding Into the Trough
    • Employee Wellness
    • Employee Recognition and Reward Systems
    • Workforce Planning and Modeling
    • Digital HR Document Management
    • Integrated HR Service Management
    • Talent Analytics
    • Video Recruiting
  • Climbing the Slope
    • Candidate Relationship Management and Recruitment Marketing
    • Onboarding
    • Compensation Allocation for Line Managers
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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