Gartner Research

Gartner Magic Quadrant for Robotic Process Automation

Summary

Robotic process automation continues to grow as a tactical solution to improve operational efficiency via noninvasive integration. Here, we examine the market and the leading enterprise vendors for such software.

Published: 27 July 2020

ID: G00441474

Analyst(s): Saikat Ray, Arthur Villa, Cathy Tornbohm, Naved Rashid, Melanie Alexander

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • AntWorks
    • Automation Anywhere
    • Blue Prism
    • EdgeVerve Systems
    • HelpSystems
    • Jacada
    • Kofax
    • Microsoft
    • NICE
    • NTT
    • Pegasystems
    • Samsung SDS
    • SAP
    • Servicetrace
    • UiPath
    • WorkFusion
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria *

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players

Context

Market Overview

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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