Gartner Research

Hype Cycle for I&O Automation, 2020

Published: 04 August 2020

ID: G00441834

Analyst(s): Chris Saunderson


Automation is a catalyst that drives consistent quality and business agility as organizations adopt cloud computing and DevOps practices, and integrate AI capabilities. I&O leaders must leverage the technologies in this Hype Cycle to deliver faster value, improve efficiency and optimize costs.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Chaos Engineering
    • Hybrid Digital Infrastructure Management
    • SaaS Management Platforms
    • Intelligent Infrastructure
    • Hyperautomation
  • At the Peak
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Programmable Infrastructure
    • Immutable Infrastructure
    • Site Reliability Engineering
    • Infrastructure Automation
    • Application Release Orchestration
    • Cloud Data Backup
    • Container Management
    • Network Automation
  • Sliding Into the Trough
    • Composable Infrastructure
    • Intelligent Automation (I&O)
    • Continuous Delivery
    • Software Asset Management Tools
    • DevOps Toolchain
    • Intent-Based Networking
    • Software-Defined Infrastructure
    • Hybrid Cloud Computing
    • Intelligent Automation for Infrastructure Managed Services
  • Climbing the Slope
    • DevSecOps
    • ITIL
    • Cloud Application Discovery
    • Cloud Management Platforms
    • Continuous Configuration Automation
  • Entering the Plateau
    • Cloud Migration
    • DevOps
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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