Gartner Research

Hype Cycle for Supply Chain Strategy, 2020


Leading organizations strive to balance a focus on foundational capabilities with the pursuit of innovation. This Hype Cycle offers chief supply chain officers and strategy leaders a snapshot of the maturity and benefits of key technologies, competencies and frameworks to support their goals.

Published: 06 August 2020

ID: G00441705

Analyst(s): Noha Tohamy

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Natural Language Generation
    • Modular Operating Model
    • Circular Economy
    • Digital Supply Chain Twin
    • Artificial Intelligence
    • Supply Chain Control Tower
    • Agile Teams
    • Data Literacy
    • Supply Chain as a Service
  • At the Peak
    • Digital Security
    • Blockchain in Supply Chain
    • Customer Experience
    • Immersive Experience
    • Social Learning Platform
    • Solution-Centric Supply Chains
  • Sliding Into the Trough
    • RPA
    • Supply Chain Cost Optimization
    • Machine Learning
    • Prescriptive Analytics
    • Workforce Analytics
    • Environmental, Social & Governance
    • Predictive Analytics
    • Internet of Things
    • End-to-End Supply Chain Risk Management
  • Climbing the Slope
    • Metrics and Performance Management
    • Digital Supply Chain Strategy
    • SC Segmentation
    • Cost-to-Serve Analysis
    • Network Design
    • Center of Excellence
  • Entering the Plateau
    • Diagnostic Analytics
    • Descriptive Analytics
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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