Gartner Research

Hype Cycle for API and Business Ecosystems, 2020

Published: 07 August 2020

ID: G00451430

Analyst(s): Marcus Blosch , Mark O'Neill


The highly interconnected nature of the global economy became evident as COVID-19 spread to almost every country within weeks. As application leaders navigate the pandemic and resulting recession, interconnectedness and business and API ecosystems will provide many of the solutions.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Business Ecosystem Modeling
    • AI Marketplaces
    • API-Centric (“Headless”) SaaS
  • At the Peak
    • Customer Engagement Hub
    • API-Based Digital Commerce
    • Business Ecosystems
    • Digital Business Technology Platform
  • Sliding Into the Trough
    • API Marketplaces
    • IoT Platform
  • Climbing the Slope
    • Full Life Cycle API Management
    • Public APIs
    • API Economy
    • Cloud Computing
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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