Gartner Research

Critical Capabilities for Digital Commerce

Summary

Digital commerce platforms aim to support B2B and B2C use cases, sometimes using the same solution. Support for digital business models such as enterprise marketplaces is emerging. Application leaders should use this research to shortlist suitable digital commerce platforms for their business.

Published: 01 September 2020

ID: G00451001

Analyst(s): Mike Lowndes Jason Daigler Sandy Shen Penny Gillespie Yanna Dharmasthira

Table Of Contents

Overview

Strategic Planning Assumption(s)

What You Need to Know

Analysis

  • Adobe (Magento)
  • BigCommerce
  • commercetools
  • Elastic Path
  • Episerver
  • Kibo
  • Oracle
  • Oro
  • Salesforce (B2B Commerce)
  • Salesforce (B2C Commerce)
  • SAP
  • Shopware
  • Spryker
  • Unilog
  • VTEX
  • Agility
  • Platform Ecosystem
  • B2B Support
  • Complex Environment Support
  • Globalization
  • Unified Commerce
  • Flexibility and Modularity
  • Core Commerce
  • B2C Digital Commerce
  • B2B Digital Commerce
  • B2C and B2B Digital Commerce on Same Platform
  • Modular and Interoperable Implementations

Inclusion Criteria

Gartner Recommended Reading

Critical Capabilities Methodology

  • Modular and Interoperable Implementations
  • Vendors Added and Dropped
    • Added
    • Dropped

    Inclusion Criteria

    • Critical Capabilities Rating

    Gartner Recommended Reading

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