Gartner Research

Critical Capabilities for Configure, Price and Quote Application Suites


This Gartner Critical Capabilities report evaluates the leading configure, price and quote application suites against six use cases. Application leaders should use the ratings in this report to identify a shortlist of vendors for deeper evaluation.

Published: 28 September 2020

ID: G00464698

Analyst(s): Mark Lewis Dayna Ford

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Apparound
    • CloudSense
    • Conga
    • FPX
    • Infor
    • KBMax
    • Oracle
    • Pricefx
    • PROS
    • Salesforce (CPQ)
    • Salesforce (Vlocity CPQ)
    • SAP
    • Tacton
    • Vendavo
    • Yagna iQ
    • Zuora
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Direct Sales Channel
    • Reseller Channel
    • Self-Service Channel
    • Mobile
    • Select Products/Offers
    • Sell Subscriptions
    • Sell Tangible Goods
    • Configuration
    • Pricing
    • Propose and Negotiate
    • ERP Integration
    • Manage Order
    • Extensibility
  • Use Cases
    • Direct Sales
    • Channel Sales
    • Self-Service Sales
    • Subscription Management
    • Complex Manufacturing
    • Solution Selling
  • Vendors Added and Dropped
    • Added:
    • Dropped:

Inclusion Criteria

  • Critical Capabilities Rating

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