Gartner Research

Critical Capabilities for Meeting Solutions

Published: 13 October 2020

ID: G00464087

Analyst(s): Tom Eagle , Adam Preset , Mike Fasciani , Brian Doherty


Meeting solution platforms support different use cases, from internal collaboration and external presentations, to training and large events. When selecting a solution, application leaders should look beyond basic video and audio features to areas such as security and work-from-home support.

Table Of Contents
  • Recommendations

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Adobe
    • Avaya
    • BlueJeans by Verizon
    • Cisco
    • Google
    • Huawei
    • Kaltura
    • Lifesize
    • LogMeIn
    • Microsoft
    • Pexip
    • Quanshi
    • StarLeaf
    • TrueConf
    • Zoom
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Security
    • Collaboration Integration
    • Reporting and Management Controls
    • Enterprise Integration
    • Extensions
    • Host Controls
    • Instructional
    • Scalability
    • User Experience
    • Workspace Integration
    • Workstream Collaboration
  • Use Cases
    • Internal Collaboration
    • Learning and Training
    • External Presentation
    • Webinars
    • Work From Home
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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