Published: 19 October 2020
Analyst(s): Brian Burke, Frances Karamouzis , Gilbert van der Heiden , Arun Chandrasekaran , David Cearley , Bart Willemsen , Brent Stewart , Ramon Krikken , Jay Heiser , Erick Brethenoux , Jason Wong , Michael Chiu , Michelle Duerst , Don Scheibenreif , Manjunath Bhat , Tony Harvey , Nicole Sturgill , Laurie Shotton , Stephanie Stoudt-Hansen , Gene Alvarez , Dennis Gaughan , Andrew White , David Smith , Ed Anderson , David Wright , Yefim Natis
The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to compose the future. IT leaders must focus on people centricity for stakeholders both internal and external by providing location-independent services, while operating in a resilient delivery model.
Note 1: Operant Conditioning
Note 2: Collective Organizational Debt
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