UCaaS providers develop, operate and maintain their own multitenant cloud-based UC services, which often prove less costly for customers overall than premises-based solutions. This Magic Quadrant will help digital workplace application leaders make the most suitable choice for their organization.
Strategic Planning Assumptions
- Vendor Strengths and Cautions
- Alcatel-Lucent Enterprise
Inclusion and Exclusion Criteria
Gartner Recommended Reading
Evaluation Criteria Definitions