Gartner Research

Predicts 2021: Artificial Intelligence in Enterprise Applications

Published: 08 December 2020

ID: G00735812

Analyst(s): Saniye Alaybeyi , Kaitlynn Sommers , Avivah Litan , Dixie John , Ranadip Chandra , Jason Daigler


Organizations aim to use AI to make major, measurable gains in business value. Gartner’s predictions will help IT leaders identify promising business opportunities arising from the embedding of AI in enterprise applications in areas such as contract management, digital commerce, HR and ERP.

Table Of Contents


Strategic Planning Assumptions


A Look Back

Gartner Recommended Reading

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