Gartner Research

Market Share: All Software Markets, Worldwide, 2020

Published: 14 April 2021


The worldwide enterprise software market grew by 9% in 2020. Notable areas of growth included database management systems, email and authoring, and customer experience and management. Microsoft retained the No. 1 position, while Oracle and SAP took second and third positions, respectively.

Included In Full Research

Analyst(s): Neha Gupta Supradip Baul Shailendra Upadhyay Varsha Mehta Satyam . Rahul Yadav Krishnendu Bal Chandini Bakshi Vanitha Dsilva Amarendra . Fabrizio Biscotti Bindi Bhullar Alan Dayley Laurie Wurster Chandra Mukhyala Brandon Medford John Kostoulas Chris Pang Balaji Abbabatulla Sharat Menon Alys Woodward Eric Hunter Kevin Quinn Jim Hare Craig Roth Julian Poulter Yanna Dharmasthira Mark Wah Mark Driver Lawrence Pingree Swati Rakheja Rustam Malik Nat Smith Ruggero Contu Elizabeth Kim John A. Wheeler

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