Gartner Research

Now Is the Time for Midsize Enterprise IT Teams to Get More Versatile

Published: 29 April 2022

Summary

Having staff with skills aligned to every required IT function is not feasible for most midsize enterprises. The benefits of a versatile workforce are fundamental to midsize enterprise CIOs getting the most out of small IT teams.

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Overview

Key Findings
  • Most midsize enterprise IT departments do not have the number of staff required to create a functionally aligned resource pool.

  • The genesis for most midsize enterpriseshaving a predominantly versatilist IT workforce is IT being understaffed.

  • One of the top benefits of a versatilist, which often goes overlooked, is that they are good innovators. They can apply knowledge, approaches and experience from one domain to another quickly.

Recommendations

CIOs in midsize enterprises with small IT teams should:

  • Expand the agility and capacity of the IT organization by increasing the proportion of staff who are more versatile and capable of taking on multiple roles.

  • Empower

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Analysts:

James Browning

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