Published: 12 April 2022
Designing services and the supporting operating model is a challenge for many organizations. Enterprise architecture and technology innovation leaders must use value stream maps to bridge the design process with the underlying technology platform, linking business and technology architecture.
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Between 2020 and 2022, Gartner’s client interaction volume on value streams increased by 1,900%. The increase is attributable to clients wanting to use value streams to bridge the business and technical architecture gap, and as part of product management and agile development.
Enterprise architects often don’t know why, when and how to use value stream maps to help design service and operating models and technology platforms, and enable application composability.
Enterprise architecture practitioners often don’t understand the relationships between value streams and other key business architecture deliverables that are essential to link business and technology architecture.
Enterprise architecture and technology innovation
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