Gartner Research

Critical Capabilities for Oracle Cloud Application Services, Worldwide

Published: 20 April 2022


In implementing Oracle Cloud Applications, many enterprises struggle to select a service provider that can meet their unique business needs. Sourcing, procurement and vendor management leaders can use this research to quickly identify and down-select providers to match their use-case requirements.

Included in Full Research


Key Findings
  • The Oracle Cloud Application (OCA) products are maturing significantly and although almost 60% of implementations are HCM or ERP, there are now 10% in advertising and customer experience (ACX) and almost 15% in supply chain engagements. The remaining 15% are in the new area of industry applications, and Gartner expects this to be the area for expansion as Oracle invests and improves the maturity of its applications.

  • Collectively, the service providers in this research post $15.4 billion in revenue from OCA-related services. Across the board, growth in their Oracle Cloud business comes with a 6% decline in their noncloud

Clients can log in to view the entire document.

  • Accenture
  • Capgemini
  • Cognizant
  • Deloitte
  • DXC Technology
  • Evosys
  • EY
  • HCL Technologies
  • Huron
  • IBM
  • Infosys
  • Inspirage
  • KPMG
  • LTI
  • Oracle
  • PwC
  • TCS
  • Tech Mahindra
  • Wipro
  • BizDevOps
  • Industry and Process Expertise
  • Operational Excellence
  • Organizational Change Management
  • Updates Management
  • Midsize Enterprise Engagement
  • HR Product Expertise
  • Finance Product Expertise
  • Supply Chain Expertise
  • Technology Enablement
  • Global Business-Led Transformation
  • Midsize Enterprise Transformation
  • Postimplementation Evolution
  • Finance Transformation
  • HR Transformation
  • Supply Chain Transformation
  • Technical Migration

Access Research

Already a Gartner client?

To view this research and much more, become a client.

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.