Gartner Research

Innovation Insight for Biometric Authentication

Published: 22 April 2022

Summary

Biometric authentication offers unique advantages over other credential-based methods, but there are still significant hurdles to negotiate. IAM- and fraud-focused security and risk management leaders should choose biometric methods where the benefits can justify the effort.

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Overview

Key Findings
  • Biometric authentication has a high profile in the market. Biometric methods promise better user experience (UX), trust and accountability benefits than other credential-based methods and enable passwordless authentication, alone or combined with other methods.

  • Device-native biometric methods are almost ubiquitous in new phones, tablets and PCs. They are readily integrated into mobile apps, browser-based apps, Microsoft Windows and Azure AD ecosystems, and proprietary authenticator apps for smartphones.

  • Third-party biometric methods offer greater control over enrollment and configuration, better omnichannel support, and integration with identity proofing. However, they are far less widely used, because of implementation, cost, UX and privacy challenges,

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