Published: 29 April 2022
CSPs aim to drive growth via ecosystems, but must deal with the complexities of combinatorics and options provided by ecosystem participation. Therefore, CSPs CIOs must make timely decisions and should use intelligent insights to transform their operating model for value creation and collaboration.
Communications service providers (CSPs) have the opportunity to use informed and intelligent ecosystem insights to sift through, assess and identify relevant partners and what ecosystems to participate in to deliver on their business outcomes (e.g., entrance into new verticals to drive revenue growth).
CSP CIOs responsible for digital transformation and innovation should:
Deploy AI, analytics and data platforms for flexible use to enable collaborative decision making with ecosystem participants by exposing real-time or near-real-time analytics and insights generation.
Work with business stakeholders to identify and prioritize which digital ecosystems (and participants) are candidates for co-creation and co-innovation by
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