Gartner Research

Critical Capabilities for Analytics and Business Intelligence Platforms

Published: 03 May 2022


Data and analytics leaders should begin provisioning capabilities that support analytic consumers as well as authors. This research will help guide their choices of vendor solutions in the analytics and BI space.

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Key Findings
  • Buyers often consider ecosystem (cloud, database, application) compatibility as more important than the functional differentiation of the platform. But best-of-breed features and competitive pricing are still important buying criteria.

  • Data storytelling, automated insights and reporting are the most differentiated capabilities based on standard deviation of the capability scores for all 20 vendors. Data source connectivity, security and catalogs are the least differentiated.

  • The collision between the analytics and business intelligence (ABI) platform and the data science and machine learning markets is a dominant trend. Several ABI platform vendors added data science and machine learning functionality, enabling business analysts

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  • Alibaba Cloud
  • Amazon Web Services
  • Domo
  • Google
  • IBM
  • Incorta
  • Microsoft
  • MicroStrategy
  • Oracle
  • Pyramid Analytics
  • Qlik
  • Salesforce (Tableau)
  • SAP
  • SAS
  • Sisense
  • Tellius
  • ThoughtSpot
  • TIBCO Software
  • Yellowfin
  • Zoho
  • Security
  • Governance
  • Cloud-Enabled Analytics
  • Data Source Connectivity
  • Data Preparation
  • Catalog
  • Automated Insights
  • Data Visualization
  • Natural Language Query
  • Data Storytelling
  • Natural Language Generation
  • Reporting
  • Visual Self-Service Analytics
  • Enterprise Analytics
  • General Analytics
  • Augmented Analytics

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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