Published: 14 July 2022
Application leaders supporting ERP in service-centric companies seek varying capabilities based on their industry and size. Use this research to evaluate vendor offerings against typical use cases and create a shortlist that best matches your service-centric needs.
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Application leaders are seeking composable ERP platforms that allow their organizations to assemble and adopt a combination of business capabilities.
Product functionality is one of the most important factors for service-centric organizations when evaluating such suites. Besides that, different size organizations have different functional needs, which leads to different vendor shortlists.
The service-centric cloud ERP landscape is rapidly evolving as the functions embedded in these solutions start to align with more advanced enterprise needs like extended planning and analysis (xP&A) or composable architecture support.
Application leaders supporting ERP in service-centric companies should:
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Strategic Planning Assumption
- Microsoft (Dynamics 365)
- Microsoft (Dynamics 365 Business Central)
- Oracle (Fusion Cloud ERP)
- Oracle (NetSuite)
- Sage Intacct
- SAP (Business ByDesign)
- SAP (S/4HANA Cloud)
- Financial Management
- Human Resources
- Extended Planning and Analysis
- Composable Platform
- Advanced Technology
- Complex Corporate Requirements
- Geographic Coverage
- Lower Midsize Enterprises
- Upper Midsize Enterprises
- Large Enterprises
- Global Enterprises
Gartner Recommended Reading
Critical Capabilities Methodology