Gartner Research

Market Guide for Managed Print Services in the Distributed Workplace

Published: 23 August 2022

Summary

The managed print services market is evolving as print technology shifts to cloud, digital workflows and sustainability. This Market Guide provides sourcing, procurement and vendor management leaders with key factors introduced by these trends to exploit managed print services ROI.

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Overview

Key Findings
  • Inflation and increased production costs, as well as supply chain issues, are contributing factors to an average 8% to 12% year-over-year average selling price (ASP) increase in print devices. This trend will continue throughout 2022 and the first half of 2023.

  • The trend of accelerated adoption of cloud solutions that started in 2020 continues, with even government institutions (which are typically laggards) adopting such solutions. The increasing demand for print services hosted and managed in the cloud being experienced in the market in 2022 will continue in the next few years.

  • The greater adoption of anywhere-anytime on

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Analysts:

Ivo Tsvyatkov

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