Published: 22 November 2022
Centralizing or decentralizing (C/D) IT is a complex and challenging initiative. In addition to process, governance and technology changes, it requires the orchestration of political, cultural and organizational streams. This note addresses the key initiatives CIOs should undertake to be successful.
Today’s turbulent and uncertain business environment can trigger the need for a C/D program.
A C/D program is a collective initiative, causing a broad impact over people and the enterprise’s operating structure.
Costs, risks, duration and impact of a C/D program depend on the program’s key dimensions: scope, ambition and nature of change.
The decision to support a C/D program must be backed by a convincing business case that drives engagement from top management and key business leaders.
Managing a multiple area program (not necessarily enterprisewide) requires a selective management and governance approach, focusing alignment, integration and coordination of actions in different
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