Gartner Research

Four Tactics to Mitigate Change Fatigue

Published: 05 January 2023

Summary

Employees have dealt recently with changing business and operating models, staff departures, digital acceleration, hybrid work and many other disruptions. They’re exhausted, and it is impacting the success of technological initiatives. Here are four steps CIOs can take to mitigate employee fatigue.

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Overview

Key Findings
  • Many organizations develop effective project plans and address change management properly but still don’t achieve their objectives due to change fatigue.

  • The 2022 Gartner Technology-Related Change and Fatigue Survey highlighted dealing with change fatigue as key to the success of digital initiatives.

  • Eight out of 10 CIOs don’t make fatigue a regular part of their conversations about business technology initiatives.

Recommendations

CIOs who want to create a culture that gets the most out of technology talent should:

  • Treat change fatigue as a business issue by adding a discussion round for evaluating the impact of fatigue when prioritizing initiatives.

  • Distribute change leadership by involving

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