Gartner Research

Critical Capabilities for Integration Platform as a Service, Worldwide

Published: 28 February 2023


IT and business units use iPaaS offerings to implement a variety of integration use cases matched to a wide range of skills. Software engineering leaders should use our evaluation of 16 iPaaS products to select technologies that align with their integration use cases and developer skills.

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Key Findings
  • Software engineering leaders are using integration platform as a service (iPaaS) offerings to support a wide range of use cases. iPaaS can ensure data consistency between applications and data sources, orchestrate multistep processes internally and for external business partners, and create composite services for both internal and external consumers.

  • Most iPaaS offerings deliver strong capabilities for some specific integration use cases, but iPaaS products rarely offer comprehensive support for all use cases.

  • Most iPaaS vendors provide strong capabilities for connectors, orchestration and choreography, and for data validation and transformation. Conversely, they provide inconsistent support for file transfer features, message/event brokerage,

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  • Boomi
  • Celigo
  • Frends
  • Huawei
  • IBM
  • Jitterbit
  • Microsoft
  • Oracle
  • Salesforce (MuleSoft)
  • SAP
  • SnapLogic
  • Software AG
  • Talend
  • TIBCO Software
  • Workato
  • Application/Data Connectors
  • File Transfer Features
  • Message/Event Broker
  • EDI Support
  • Intelligent Document Processing
  • API Management
  • Orchestration and Choreography
  • Decision Automation
  • Data Validation and Transformation
  • Packaged Integration Processes
  • Business Technologist Experience
  • Integration Specialist Experience
  • Software Engineer Experience
  • Runtime Options
  • Security and Compliance
  • Data Consistency (Applications)
  • Data Consistency (Data)
  • Multistep Process (Internal)
  • Multistep Process (External)
  • Composite Service (Internal)
  • Composite Service (External)

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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