Published: 03 April 2023
Despite L&D leaders’ efforts to provide sufficient learning opportunities, employees report L&D is not meeting their expectations. L&D and employees also disagree about where support is lacking. L&D leaders can use this research to understand employees’ expectations and benchmark themselves.
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Most employees expect L&D functions to provide learning options to help them develop for their current roles (67%) and for their careers overall (62%), but employees report L&D is not meeting their expectations for either of these options.
A smaller subset of employees now also expect more personal support, including developing skills that will help them in their personal lives (42%), and their personal interests and hobbies (27%).
Employee expectations for learning options vary by role level. Those in entry-level roles mostly expect learning options to improve them for their current role (69%) and for their career overall (65%),
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Human Resources Research Team