Gartner Research

Critical Capabilities for Security Service Edge

Published: 17 April 2023


SSE secures access to the web, cloud services and private applications regardless of user location, device or where those applications are hosted. It also provides enhanced security for SaaS, PaaS and IaaS environments. SRM leaders can use this report to find the product best suited to their needs.

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Key Findings
  • The majority of security service edge (SSE) vendors have agents for the leading device operating systems, but most of the development is done first on Windows. Agent capabilities drop off quickly moving from Mac to Linux to mobile.

  • SSE capabilities vary greatly from vendor to vendor, with most vendors meeting the minimum requirements for securely connecting users to websites and SaaS applications. Vendors differentiate in this market on advanced capabilities such as adaptive access controls, user and entity behavioral analysis (UEBA), and data security.

  • A single, integrated management console is still a work in progress for most vendors. In some

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  • Broadcom
  • Cisco
  • Cloudflare
  • Forcepoint
  • iboss
  • Lookout
  • Netskope
  • Palo Alto Networks
  • Skyhigh Security
  • Zscaler
  • Reporting and Management
  • Advanced Threat Defense
  • Enable Remote and Branch Security
  • Cloud Application Discovery
  • Visibility and Control of Activity
  • Data Security
  • Adaptive Access Control
  • User Entity Behavior Analytics
  • Enterprise App/Service Integration
  • Secure Web and Cloud Usage
  • Detect and Mitigate Threats
  • Connect and Secure Remote Workers
  • Identify and Protect Sensitive Information

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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