Gartner Research

Critical Capabilities for Cloud AI Developer Services

Published: 22 May 2023


Cloud AI developer services enable developers to build intelligent applications by using AI models out of the box, fine-tuning them or creating custom models. Software engineering leaders should use this research to guide their teams in choosing services that will deliver the most business value.

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Key Findings
  • Cloud AI developer services (CAIDS) vendors are developing a family of large language models that can deliver a range of general-purpose and domain-specific language capabilities. Vendors are offering proprietary models, models sourced from trusted partners and open-source models.

  • Nearly every vendor has improved its image and video understanding capabilities, with 10 of the 11 vendors receiving a score of three or higher for the vision services use case.

  • Smaller vendors continue to lead innovation of automatic machine learning (autoML) capabilities, but large vendors are catching up. Their autoML capabilities enable software engineers to rapidly develop, deploy and maintain models in

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  • Alibaba Cloud
  • Amazon Web Services
  • Baidu
  • Clarifai
  • Google
  • Huawei Cloud
  • IBM
  • Microsoft
  • Oracle
  • Tencent
  • Speech to Text
  • Language Understanding/Processing
  • Natural Language Generation/TTS
  • Translation
  • Sentiment Analysis
  • Text Analytics
  • Image Recognition/Labeling
  • Image Generation
  • Video AI
  • ML Enabled OCR
  • Automated Data Preparation
  • Responsible AI
  • Feature Engineering
  • Automated Model Building
  • Model Management/Operationalization
  • Language
  • Vision
  • AutoML

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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