Published: 14 August 2023
Robotic process automation products provide a wide range of capabilities that enable application and software engineering leaders to improve efficiency as part of their hyperautomation strategies. This research evaluates 16 RPA products, based on their ability to support four common use cases.
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The robotic process automation market’s growth rate was 22% in 2022. Compared with the 31% growth rate in 2021 and 63% in 2020, this slower growth shows that this market has passed through its initial excitement phase, and has now entered the early maturity stage.
RPA vendors are adding new products to their portfolios or are being acquired to provide more general task and process automation platforms with a wider range of capabilities. These include task mining, intelligent document processing, conversational artificial intelligence, low-code development, workflow orchestration and decision automation.
RPA vendors are primarily focusing on providing fully cloud-based solutions.
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- Automation Anywhere
- Cyclone Robotics
- EdgeVerve Systems
- Salesforce (MuleSoft)
- Samsung SDS
- SS&C Blue Prism
- Automation Design and Development
- Attended Automation
- Screen Scraping
- Self-Healing Bots
- Task Mining
- AI-Augmented Capabilities
- Governance and SDLC Management
- Cloud Capabilities
- DR and High Availability
- Security and Compliance
- Platform Ecosystem
- Unattended Automation
- Augment Human Workers
- Enable an Automation Center of Excellence
- Embedded In-Application Automation
Gartner Recommended Reading
Critical Capabilities Methodology