Gartner Research

Lifetime Support for Oracle Applications: What Does it Mean?

Published: 17 February 2006

ID: G00138059

Analyst(s): Lee Geishecker , Pat Phelan

Summary

Oracle has announced an extension of its support policy via the introduction of Lifetime Support. Customers must evaluate whether they should continue support beyond the initial five-year term of Premier Support.

Table Of Contents
  • Who Is Eligible for Lifetime Support?
  • What Will Enterprises Receive in Terms of Lifetime Support?
  • Bottom Line

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