Published: 26 February 2024
The demand for integration has never been higher, and the use cases and capabilities for integration platform as a service supporting them are diverse. Software engineering leaders can use this research to align their capability needs with the best iPaaS solution for them.
Integration platform as a service is an operating model for system connectivity rather than a stand-alone tool. It supports capabilities from across traditionally separate technology market categories, leading software engineering leaders to increasingly utilize iPaaS for strategic integration use cases.
A broad range of personas are addressed by integration platform vendors, spanning the spectrum from engineering expertise to depth in business and process acumen. It is common for iPaaS offerings to accommodate some of the integration personas but iPaaS solutions rarely support all personas comprehensively.
Artificial intelligence and machine learning capabilities that have been present in integration technologies for years
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Analysts:
Andrew Comes, Keith Guttridge, Andrew Humphreys, Max van den Berk, Shrey Pasricha
Gartner Critical Capabilities research complements Gartner Magic Quadrant™ analyses by offering deeper insights into products and services provided by multiple vendors in specific markets, focusing on how well each product meets detailed functional requirements rather than on the vendors’ overall market positioning.
For more information, see the FAQ on How Products and Services Are Evaluated in Gartner Critical Capabilities or visit the Gartner Critical Capabilities methodology page.
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