Gartner Research

Selection Criteria Details for Business Process Management Suites, 2009

Published: 02 January 2009

ID: G00163654

Analyst(s): Janelle Hill , Jim Sinur


Successful BPMS selection requires following a proven set of common practices, such as a weighted criteria spreadsheet, for establishing the importance of each of the 10 areas of BPMS functionality described. This research lists a universe of features to consider when selecting a BPMS.

Table Of Contents
  • Overview
  • The BPMS and BPM
    • The Philosophy Behind BPM
    • Typical BPMS Usage Scenarios
  • Overview of the 10 Major Areas of BPMS Functionality
    • The Guiding Principles of a "Good" BPMS
  • Detailed View of the 10 BPMS Core Components
    • Process Execution and State Management Engine
    • Model-Driven Composition Environment
    • Document and Content Interaction
    • User and Group Interaction
    • Basic Connectivity
    • BAM and Business Event Support
    • Simulation and Optimization
    • Business Rule Management
    • Management and Administration
    • Process Component Registry/Repository
  • Overall Product Experience
  • Prebuilt Frameworks, Models, Flows, Rules and Services

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