Gartner Expert

George Spafford

VP Analyst

George Spafford is a vice president analyst for Gartner, covering DevOps, DevSecOps, site reliability engineering (SRE), technical change and release management. His publications include hundreds of articles and numerous books on IT management, as well as co-authorship of "The Phoenix Project," "The Visible Ops Handbook" and "Visible Ops Security."

Previous experience

Prior to joining Gartner, Mr. Spafford consulted on ITIL, IT strategy, information security and overall IT service improvement. Mr. Spafford holds an M.B.A. from Notre Dame, a B.A. in materials and logistics management from Michigan State University and an honorary degree from Konan Daigaku in Japan. He is a certified ITIL Expert, a TOCICO Jonah and a Certified Information Systems Auditor (CISA).

Professional background

Cognizant Technology Solutions

Senior Manager

Pepperweed Consulting

Principal Consultant

Spafford Global Consulting


Areas of coverage

Infrastructure and Operations Leaders

Agile and DevOps


M.B.A., University of Notre Dame

B.A., Materials and Logistics, Michigan State University

Certificate in Asian Studies - Japan, Michigan State University

Honorary Degree, Konan Daigaku

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Top Issues That I Help Clients Address

1How best to implement and scale DevOps in large IT organizations

2How best to implement and leverage site reliability engineering (SRE) in enterprise IT organizations

3How to market IT products and platforms internally (not service provider related)

4How to address regulatory compliance matters in a DevOps context

5How to revise change management to support agile and DevOps