Gartner Expert

Mark P. McDonald

VP Analyst

Mark McDonald, Ph.D., is a Vice President and a Gartner Fellow within the Gartner for General Managers team. Mr. McDonald is responsible for the research focused on the application of technology to business, its products and services. He is the lead author of research in the areas of digital technology, social media, the business use of advanced technologies, and enterprise transformation.

He is the author of "The Digital Edge" (October 2012). He is the co-author of the "The Social Organization" (2011) with Anthony Bradley and co-author with Peter Keen of "The eProcess Edge" (2000). He appears regularly in the Wall Street Journal, Computerworld, CIO Magazine, the Financial Times, South By Southwest and other publications. He is currently working on the issue of innovation in management.

Previous experience

Prior to joining Gartner, Mr. McDonald was a partner at Accenture, where he was responsible for launching the digital strategy practice.

Professional background

Accenture

Partner

Connecticut National Bank (now Bank of America)

Vice President

Areas of coverage

Product Portfolio Vision and Strategy

Product Portfolio Customer Acquisition

Product Portfolio Leadership, Organization and Culture

Education

Ph.D., Technology Policy Management, TU Delft, Netherlands

Master's Degree (honors), Economics and International Finance, Trinity College, Hartford, Connecticut

B.A. (Honors), Economics and Political Science, Colgate University

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Top Issues That I Help Clients Address

1Identifying opportunities for revenue growth

2Product strategy, vision and execution

3Executive leadership

4Market position and competitiveness

5Digital transformation