Learning Quarterly: Third Quarter 2018

Explore the most pressing issues related to managing your L&D function today

Feature Article: How Connector Managers Coach to Drive Performance

L&D leaders and staff who are responsible for developing managers know the importance of manager coaching in achieving high employee performance. Learn how to develop and support Connector managers and apply their coaching methods to develop employees at your organization.

Enterprise Issue: Taking a Note From Finance — Problem-Focused Analysis Wins

As L&D integrates more data and analytics into decision making, it will help to learn from other functions that have already gone through the transition. L&D leaders can avoid mistakes by learning how the finance function drives better decision making through problem-focused analysis.

Interview With Jon Kaplan, Vice President of Training and Development at Discover Financial Services

Jon Kaplan has enterprisewide responsibility for leadership, executive and professional development; compliance training; industry learning; and functional training. Lately, his effort has been focused on creating the Discover College Commitment to make college affordable to all Discover employees.

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