CIOs Role in Digital Transformation

Decode how CIOs and IT leaders can become digital and business strategy agents for organizations

2022 Leadership Vision: Top 3 Strategic Priorities for CIOs

Organizations increasingly need digital information and technology not only to run the day-to-day operations but also to grow and differentiate the business. CIOs will need to work closely with business leaders to develop digital-enabled business capabilities that generate revenue, improve profit margin or advance the mission and constituent satisfaction.

The 2022 Leadership Vision for CIOs will help you:

  • Quickly and effectively diagnose priorities and actions
  • Help solidify your strategic plan for 2022
  • Discover three opportunities to drive digital era hypergrowth

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Get top-level guidance on where to focus in 2022 based on our data-driven research.

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    Achieve your business priorities

    CIOs today are facing unprecedented challenges to improve business outcomes, transform business models, modernize technology and enhance customer experience. Gartner supports CIOs and technology leaders by providing actionable, objective insights that enable faster, smarter decisions and stronger performance.

    On demand Webinar

    The Gartner Essential Frameworks for CIOs and IT Executives to Drive Value

    Gartner identified the most essential IT frameworks that CIOs and technology executives can exploit to improve IT’s stature and accelerate enterprise performance and value. This complimentary webinar looks at the four key focus areas and 20 accountabilities within those focus areas that will help CIOs rebalance their efforts, increase IT’s impact on strategy execution and enterprise performance, and make their roles more valuable.

    IT is crucial to winning in the marketplace or succeeding in the public-sector, but when confronted with daily urgencies, even the most vigilant and talented CIOs can easily neglect less urgent, but maybe more important domains.

    Donna Scott

    Distinguished VP Analyst, Gartner

    Gartner Digital Execution Scorecard™

    The Gartner Digital Execution Scorecard™ provides CIOs and top technology executives a comprehensive set of digital strategy benchmarks to accelerate decision-making and drive execution.

    Gartner helped guide us around our strategic planning, our future planning, enhancing our governance models to ensure we’re firstly client-focused but also outcome-focused and contemporary, moving away from the traditional ICT governance model.

    Michael Draheim

    Chief Information Officer, Metro South Health

    How we address the top CIO challenges

    With technology becoming a major enabler for businesses, the role of the CIO is evolving from technology expert to business strategist. With increasing expectations, CIOs today are facing unprecedented challenges to improve business outcomes, transform business models, modernize technology and enhance customer experience. Our insights, advice and tools helps CIOs find solutions to their most pressing challenges and help learn about the latest developments that matter to a CIO the most.

    2022 CIO Agenda: Create an Action Plan to Master Business Composability

    Discover how business composability drives growth, determine your organization's level of composability and make an action plan to improve your composability score to excel in 2022.

    Gartner's Top Strategic Predictions for 2022

    What emerging technologies should you be looking to leverage to help you accelerate digital business? Rewatch the Gartner release of the top strategic predictions CIOs and IT executives need to know about.

    Build an IT Strategic Plan That You Will Actually Use

    Fit organizations — those that perform well in any market condition — distinguish themselves because they are great at creating, articulating, and executing strategies to maximizes results. Use this strategic planning guide to turn strategy into action.

    Accelerate Digital for Future-Ready Business

    Enhanced customer engagement and value are the top expected outcomes from digital business investment. Use these frameworks for composable tech, empowered customers and the future of work to deliver digital acceleration for your organization.

    The IT Roadmap for Digital Business Transformation

    The Gartner IT Roadmap for Digital Transformation is based on unbiased research and interactions with thousands of organizations across all industries and sectors. CIOs and IT leaders can avoid common pitfalls and lead smart, effective digital transformation by following best practices.

    The Art of the 1-Page Strategy

    Developing a strategy has become easier, with 15 pages replacing hundreds, but even 15 pages too many when trying to engage an enterprise in business growth. This complimentary webinar explores the Art of the One-page Strategy, showing you how to use storytelling to articulate business strategy and success.

    Experience CIO and IT Executive conferences

    Join your peers for the unveiling of the latest insights at Gartner conferences.

    CIO role questions Gartner can help answer

    • Digital ideation and delivery: Identify, test and scale the most promising digital business ideas within business budget. 
    • Digital foundation building: Manage cross-cutting platforms and integration.
    • Traditional IT management: Manage legacy infrastructure, security and core enterprise. 
    • General business management: Work with business leaders to shape the organization’s approach to digital business transformation and build the digital dexterity of leaders.

    With the rapid rate of digital transformation changing the face of enterprises globally, the role of the CIO is also transforming. Insular IT management is a thing of the past, with CIOs now a linchpin in the C-suite, educating and guiding business leaders on ownership of critical digital responsibilities to help accelerate digital business progress. 

    Moving into the future, CIOs will have to cement that critical inclusion in business leadership as management develops more advanced digital dexterity. 

    Taking a more holistic view of business strategy and transformation instead of just IT, CIOs will need to shift their focus to building the digital competencies of general managers and overseeing implementation and growth of digital strategy.

    In 2019, 82% of businesses surveyed had a digital transformation plan in place. Having embraced the importance of technology in the changing face of business, organizations are now developing leaders with their own IT and digital talent to progress with business initiatives, unreliant on IT teams for delivery or implementation. While this is welcomed news for business growth, the traditional role of IT management or CIOs has rapidly changed. 

    To maintain their hard-fought influence in the C-suite, CIOs will need to redefine their teams and approaches to business integration. All of IT will need to shift focus to educating business partners on emerging technologies, coaching business partners on iterative development methodologies and helping business partners understand integration requirements to remain relevant to an organization’s growth strategy.

    As the digital dexterity of the workforce grows, CIOs need to ensure they’re delivering more than just IT advice to an organization.


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    Learn more about how we can help you achieve your mission-critical priorities.